Question 1

When should I book my move?

Accepted Answer

As early as possible to secure your preferred date. Short-notice moves may be available.

Question 2

What services do you offer?

Accepted Answer

Home moves, flats, man-and-van jobs, furniture transport and small office moves.

Question 3

Are my belongings insured?

Accepted Answer

Yes. All moves include goods-in-transit and public liability insurance.

Question 4

Do you help with packing or furniture?

Accepted Answer

Yes. We can help with packing and dismantle/reassemble larger items.

Question 5

Do you move heavy or bulky items?

Accepted Answer

Yes. Please let us know in advance so we can prepare properly.

Question 6

Is there a minimum booking time?

Accepted Answer

Yes. All bookings are subject to a minimum 2-hour charge.

Question 7

How is pricing calculated?

Accepted Answer

Pricing depends on distance, time, access, stairs, item size and services required.

Question 8

What if I need to cancel or reschedule?

Accepted Answer

Changes are possible. Fees may apply depending on notice given.

Question 9

Which areas do you cover?

Accepted Answer

We’re London-based and cover East, North, South East, South West and North West London.

Frequently asked questions

FAQs